Need an extra pair of hands?
Flexible Business Support
Help with admin, customer follow-up, CRM updates, research, supplier chasing and the everyday tasks taking up your time.
From £35/hour. New client offer: 3 hours for £75.
Get Business SupportBusiness support that actually makes running your business easier.
Flexible remote business support and practical business improvement for busy business owners and growing teams across the UK. Take everyday work off your plate, and fix the things that slow you down.
Two ways I can help
Most business owners come to me with one of two problems. Some come with both.
Need your business to work better?
Business Improvement
Identify inefficiencies, improve processes, organise systems and fix the things slowing your business down.
Start with a Business MOT for £195.
Explore Business ImprovementDoes any of this sound familiar?
- Everything seems to come back to you.
- You're spending evenings catching up on admin.
- Quotes are being sent but not consistently followed up.
- Customer information is spread across different systems.
- You know your processes could be better but never have time to fix them.
- Your team is busy but things still fall through the gaps.
- You're paying for software that isn't being used properly.
- You need help but aren't ready to employ someone.
That's where The Business Workshop comes in.
Who I work with
Practical support for busy businesses and growing teams.
The Business Workshop works with businesses across the UK that need practical support, better processes, or simply an extra pair of hands.
The service is designed for business owners, managers and growing teams who are dealing with too much admin, too many moving parts, or know the business could run more smoothly but do not have the time or internal resource to fix everything themselves.
The common thread is usually the same: too much is sitting with the owner or management team, systems are not working as well as they could, or there simply are not enough hours in the day.
Whether you need an extra pair of hands, help improving the way the business operates, or ongoing support to keep things moving, the service is tailored around what you actually need.
Sectors I support include
- Trades and construction
- Home improvement businesses
- Property and lettings
- Garages and automotive businesses
- Independent retailers
- Professional services
- Health, beauty and wellbeing businesses
- Local service businesses
- Online and e-commerce businesses
- Growing SMEs
- Established businesses with lean internal teams
The Business Workshop is not limited to one sector or business size.
An extra pair of hands, without employing someone.
Flexible remote support for the tasks that keep landing on your desk. Use as much or as little as you need, with no long contract and no new member of staff to manage.
- Inbox and diary support
- Quote and enquiry follow-up
- CRM and database updates
- Supplier chasing
- Customer communication
- Spreadsheets and data
- Research
- Document preparation
- Review requests
- Appointment booking
- Simple reporting
- Process documentation
The Business MOT
A practical review of how your business runs day to day, from the first enquiry to the finished job. You get a clear, written action plan showing what's working, where time and customers are slipping away, and what to fix first.
1. Understand
A conversation about how your business currently works, where the pressure points are and what you'd like to change.
2. Review
I look at your enquiries, follow-up, admin, systems and workflows to find inefficiencies, gaps and opportunities.
3. Improve
You receive a practical action plan showing what to tackle first. What you do next is up to you.
Business support services
Start small and build from there. Every service begins with a free 15-minute call.
Flexible Business Support
Hands-on help with admin, follow-up, CRM updates and everyday tasks.
From£35/hour
Get Flexible Business SupportBusiness MOT
A practical review of how your business runs, with a written action plan.
Fixed price£195
Book Your Business MOTThe Fix
Business improvement projects to put the right processes and systems in place.
From£500
Discuss Your ProjectBusiness Care
Ongoing monthly support and improvement, like having an operations resource on call.
From£395/month
Find Out How I Can Help
Practical support from someone who understands business.
I've spent my career in sales, account management, operations and customer experience, and I built and ran my own business to more than £1 million in revenue.
I know what it's like when everything eventually lands on the owner's desk. The Business Workshop gives business owners practical help and a fresh outside perspective, based on real experience rather than theory.
When you work with The Business Workshop, you work with me.
Why The Business Workshop
Flexible support
Use help when you need it, for as long as you need it.
No employee commitment
No recruitment, payroll or long contract to take on.
Commercial experience
Support from someone who has run a business, not just advised one.
Straightforward pricing
Clear prices published up front, with larger work quoted individually.
Transparent time tracking
For hourly and block-hour support, you'll receive clear updates showing what has been completed and how your time has been used.
Tailored to you
Support shaped around how your business actually works.
UK-wide and remote
Help for businesses anywhere in the UK.
Implementation, not just advice
I help put the changes in place, not just point them out.
A fresh perspective
An outside view of the things you're too close to see.
How it works
- 1
Book a free 15-minute call
Pick a time that suits you. There's no charge and no obligation.
- 2
Tell me what you need
Talk me through what's taking up your time or what isn't working.
- 3
Choose the right support
I'll suggest the service that fits, whether that's a few hours of help or a Business MOT.
- 4
Get started
We agree what happens first, and I get to work.
What clients say
Practical guides for business owners
Plain-English advice on the problems I see most often.
How to Follow Up Quotes Without Chasing Customers
Quotes go out, the customer goes quiet, and nobody follows up consistently. Here's a simple process that fixes it without pestering anyone.
7 Signs Your Business Processes Need Improving
Most processes aren't designed, they evolve. These seven signs suggest yours haven't kept up with the business.
Do I Need a Virtual Assistant or Business Support?
Needing someone to complete tasks is different from needing someone to improve how the business runs. Here's how to tell which you need.
Frequently asked questions
What does The Business Workshop actually do?
The Business Workshop provides practical remote business support and business improvement services for businesses across the UK.
That can mean helping with day-to-day tasks such as admin, CRM updates, customer follow-up and supplier chasing, or looking more broadly at processes, systems and operational problems within the business.
The aim is simple: take work off your plate and help the business run more effectively.
Is this the same as hiring a virtual assistant?
There is some overlap, but the service is broader than traditional virtual assistant support.
I can help with practical admin and day-to-day tasks, but I can also look at how the business operates, improve processes, identify inefficiencies and help implement better ways of working.
If you simply need an extra pair of hands, Flexible Business Support may be enough. If you need help fixing the way something works, business improvement support may be more appropriate.
Do I need to sign a long-term contract?
No. Flexible Business Support can be used as and when you need it.
Business improvement projects are quoted individually, and ongoing Business Care is available for businesses that want regular support.
Can you work with businesses anywhere in the UK?
Yes. The Business Workshop provides remote support to businesses across the UK.
Many tasks, meetings, process reviews and improvement projects can be handled remotely through email, phone, video calls and the systems you already use.
What kinds of businesses do you work with?
The Business Workshop can support businesses of different sizes and across a wide range of sectors.
It is particularly suited to owner-managed businesses, growing SMEs and established companies with lean teams where owners or managers are carrying too much, processes need improving, or additional support is needed without immediately hiring another employee.
Do you only work with small businesses?
No. The service is not restricted to small businesses.
The Business Workshop can support growing and established businesses where there is a need for flexible operational support, process improvement or additional business resource.
How do I know which service I need?
You do not need to know before contacting me.
Start with a free 15-minute call, explain what is taking up your time or what is not working properly, and I can recommend the most appropriate type of support.
Can I use you for both day-to-day support and business improvement?
Yes. Some clients may only need practical support with tasks. Others may need process improvement or operational help.
The two can also work together, particularly where carrying out day-to-day support highlights wider issues that could be improved.
Your business doesn't need to feel harder to run than it should.
Whether you need an extra pair of hands or help improving the way your business works, start with a free 15-minute conversation.